777mo Privacy Policy

1 Introduction

This Privacy Policy ("Policy") applies to all personal data processed by 777mo ("we," "us," "our," "Company") in connection with your use of the 777mo online gaming platform accessible at 777mo.cam ("Platform") and all related services.

This Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming Policy. By creating a 777mo account and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with any part of this Privacy Policy, you must not use the 777mo Platform or provide us with any personal information.

2 Data Controller

777mo is the data controller responsible for your personal information collected and processed through the Platform. We determine the purposes and means of processing your personal data and are accountable for compliance with applicable Philippine data protection laws.

2.1 Data Protection Officer

777mo has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. Our DPO oversees data protection strategy and implementation to ensure compliance with Philippine privacy laws.

You may contact our Data Protection Officer regarding any privacy concerns, data subject rights requests, or questions about how 777mo processes your personal information:

• Email: [email protected]
• Subject Line: "Data Privacy Inquiry" or "Data Subject Rights Request"

We aim to respond to all privacy-related inquiries within 5 business days and to complete data subject rights requests within the timeframes mandated by the National Privacy Commission.

3 Data We Collect

777mo collects several categories of personal information to operate your gaming account, comply with legal and regulatory obligations, and provide a secure and personalized experience. The personal data we collect includes:

3.1 Registration and Account Information

• Full legal name (as it appears on your government-issued identification)
• Date of birth (to verify you are at least 21 years of age)
• Philippine mobile phone number (used for account verification and OTP authentication)
• Email address (for account notifications and communications)
• Username and password (encrypted and never stored in plain text)
• Home address (for regulatory compliance and identity verification purposes)

3.2 Know Your Customer (KYC) Verification Data

As required by PAGCOR and Philippine anti-money laundering regulations, 777mo collects identity verification documents including:

• Government-issued photo identification (e.g., Philippine passport, driver's license, UMID, SSS ID, Postal ID)
• Proof of address documents (e.g., utility bills, bank statements, government correspondence)
• Selfie photograph or video verification (to match with photo ID)
• Tax Identification Number (TIN) where required for large withdrawals or VIP accounts

3.3 Financial and Transaction Data

• Payment method details (GCash mobile number, Maya account, bank account name and last 4 digits)
• Deposit and withdrawal transaction history, amounts, dates, and methods
• Betting and gaming activity including wagers placed, games played, wins, losses, and account balance movements
• Bonus claims, wagering progress, and promotional participation records

3.4 Device and Usage Information

When you access the 777mo Platform, we automatically collect certain technical data:

• IP address and approximate geolocation (to verify access from the Philippines and for fraud prevention)
• Device type, operating system, browser type and version
• Screen resolution, device identifiers, and mobile network information
• Pages visited, features used, time spent on the Platform, and interaction patterns
• Referral source (how you arrived at the 777mo Platform)
• Cookies and similar tracking technologies (see Section 10 for details)

3.5 Communications and Support Data

• Live chat transcripts and support ticket correspondence
• Email communications, SMS messages, and push notifications sent or received
• Feedback, survey responses, and user-generated content submitted to 777mo
• Voice call recordings where customer support calls are made (with notice and consent)

4 How We Use Your Data

777mo processes your personal information for the following specific, explicit, and legitimate purposes:

4.1 Account Management and Service Provision

• Creating, maintaining, and administering your 777mo player account
• Authenticating your identity when you log in to the Platform
• Processing deposits, facilitating gameplay, and processing withdrawal requests
• Tracking your gaming activity, loyalty points, and VIP tier status
• Providing customer support and responding to your inquiries

4.2 Legal and Regulatory Compliance

• Verifying your age to ensure compliance with the 21+ requirement mandated by PAGCOR
• Conducting Know Your Customer (KYC) and anti-money laundering (AML) checks as required by Philippine law
• Fulfilling reporting obligations to PAGCOR and other Philippine regulatory bodies
• Responding to lawful requests from law enforcement agencies, courts, or government authorities
• Maintaining records required under gaming regulations and the Data Privacy Act

4.3 Security, Fraud Prevention, and Platform Integrity

• Detecting and preventing fraudulent accounts, payments, and gaming activity
• Identifying and blocking duplicate accounts and bonus abuse
• Monitoring for collusion, cheating, or other prohibited conduct as outlined in our Terms and Conditions
• Protecting against cyberattacks, data breaches, and unauthorized access to the Platform
• Enforcing our Terms and Conditions and other policies

4.4 Service Improvement and Personalization

• Analyzing usage patterns to improve Platform performance, navigation, and user experience
• Personalizing game recommendations based on your play history and preferences
• Conducting internal research, analytics, and testing to enhance our services
• Troubleshooting technical issues and optimizing Platform functionality for Filipino players

4.5 Marketing and Promotional Communications

Where you have provided consent or where permitted by law, 777mo may use your contact information to send:

• Promotional offers, bonus announcements, and special event invitations
• Newsletters, game updates, and platform news
• Personalized marketing based on your gaming preferences and activity

You may opt out of marketing communications at any time by following the unsubscribe instructions in any promotional message or by adjusting your account notification settings.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, 777mo processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms and Conditions governing your use of the 777mo Platform) and to provide the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and tax reporting obligations.
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and direct marketing — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where required by law, we obtain your explicit consent before processing your personal data (e.g., for optional marketing communications or the use of certain tracking technologies).

6 Data Sharing & Disclosure

777mo does not sell your personal information. However, we may share your data with third parties in the following limited circumstances:

6.1 Service Providers and Processors

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, Maya, banks, and payment gateways) to facilitate deposits and withdrawals
• KYC and identity verification providers to comply with KYC and AML obligations
• Game software providers who supply the gaming content available on the Platform
• Cloud hosting and infrastructure providers who store Platform data on secure servers
• Analytics and fraud detection providers who help us monitor Platform security and performance
• Customer support software providers who facilitate our live chat and ticketing systems

All third-party service providers are contractually required to process your personal data only on 777mo's instructions, to maintain appropriate security measures, and to comply with applicable Philippine data privacy laws.

6.2 Regulatory and Legal Disclosures

777mo may be required to disclose your personal information to:

• PAGCOR and other Philippine gaming regulatory authorities in the course of their oversight functions
• The Anti-Money Laundering Council (AMLC) of the Philippines where transaction reporting is legally mandated
• The National Privacy Commission (NPC) in connection with privacy audits or investigations
• Law enforcement agencies, courts, or government bodies in response to lawful orders, subpoenas, or legal process
• Taxation authorities where required by Philippine tax law

Where permitted by law, 777mo will notify you of such disclosures before they occur.

6.3 Business Transfers

In the event that 777mo undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity. We will provide reasonable notice before your information becomes subject to a different privacy policy and will ensure that any successor entity maintains at least equivalent data protection standards.

7 International Data Transfers

Some of 777mo's service providers and game content partners operate data centers or processing facilities outside the Philippines. Where your personal data is transferred internationally, 777mo takes the following steps to protect your information:

• We transfer personal data only to countries or entities that provide an adequate level of data protection, or we implement appropriate safeguards such as data processing agreements with relevant contractual clauses;
• We require all recipients of your personal data outside the Philippines to maintain security standards and privacy practices consistent with the Data Privacy Act of 2012;
• We retain accountability for your personal data regardless of where it is processed, and you may contact our Data Protection Officer to obtain information about specific international transfer arrangements.

8 Data Retention

777mo retains your personal information for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention standards:

8.1 Active Accounts

While your 777mo account is active, we retain all account, transaction, and gaming activity data to provide our services, comply with ongoing regulatory obligations, and maintain accurate records for dispute resolution purposes.

8.2 Closed Accounts

Following the closure of your 777mo account, we retain certain personal data for minimum periods required by Philippine law and PAGCOR regulations:

• Transaction and financial records: Minimum 5 years from the date of the transaction, as required by AML regulations
• KYC and identity verification documents: Minimum 5 years from account closure or last transaction, as required by the Anti-Money Laundering Act
• Customer support and complaints records: 3 years from resolution of the matter
• Marketing consent records: Retained for the duration of your consent until withdrawal, plus 1 year for audit purposes
• Security and fraud logs: Up to 2 years from the event, or longer where required for ongoing investigations

8.3 Deletion

Upon expiry of the applicable retention period, 777mo will securely delete or anonymize your personal data in a manner that prevents reconstruction or re-identification. Anonymized, aggregated data that cannot identify you may be retained indefinitely for statistical and analytical purposes.

9 Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights as a data subject. 777mo is committed to facilitating the exercise of these rights promptly and without undue friction:

To exercise any of these rights, contact 777mo's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will verify your identity before processing your request and will respond within the timeframes required by the National Privacy Commission.

10 Cookies & Tracking Technologies

777mo uses cookies and similar tracking technologies on the Platform to ensure proper functionality, enhance your experience, and gather analytics. The categories of cookies we use include:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during your gaming session and security cookies that protect against cross-site request forgery. No consent is required for strictly necessary cookies.

10.2 Functional Cookies

Functional cookies remember your preferences such as language settings, preferred game lobby view, and display options. Disabling these cookies may affect your user experience but will not prevent you from using the Platform.

10.3 Analytics Cookies

With your consent, 777mo uses analytics tools to collect aggregated, anonymized data about how players use the Platform — including which pages are visited most, where users encounter difficulties, and how players navigate between game categories. This data helps us improve the 777mo experience for Filipino players.

10.4 Managing Cookies

You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may impact Platform functionality. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

11 Security Measures

777mo implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

11.1 Technical Safeguards

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the 777mo Platform is encrypted using 256-bit SSL/TLS encryption
• Encrypted Password Storage: Passwords are hashed using industry-standard cryptographic algorithms — plain text passwords are never stored
• Two-Factor Authentication (2FA): OTP verification via your registered Philippine mobile number is used to authenticate account access and sensitive transactions
• Firewall and Intrusion Detection: The 777mo Platform is protected by enterprise-grade firewalls and 24/7 intrusion detection and prevention systems
• Regular Security Audits: Third-party penetration testing and security audits are conducted periodically to identify and remediate vulnerabilities

11.2 Organizational Safeguards

• Access to personal data is restricted to 777mo employees and contractors who require it to perform their job functions
• All staff with access to personal data are trained on data privacy obligations and undergo background screening
• A formal data breach response plan is maintained and regularly tested

11.3 Data Breach Notification

In the event of a personal data breach that poses a real risk of serious harm to affected data subjects, 777mo will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players as soon as reasonably practicable, in compliance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

12 Children's Privacy

The 777mo Platform is strictly prohibited for persons under 21 years of age in accordance with PAGCOR regulations. We do not knowingly collect personal information from anyone under 21 years old.

Age verification is conducted during the registration process and reinforced through KYC document checks. If 777mo discovers that personal data has been collected from a person under 21 years of age, we will promptly delete that data, close the associated account, and refund any deposits to the original payment source after deducting any winnings generated.

If you believe that a minor has registered on the 777mo Platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

13 Marketing Communications

13.1 Consent-Based Marketing

777mo sends promotional messages, bonus offers, and platform updates to players who have opted in to marketing communications during registration or through their account settings. We may use your name, gaming preferences, and activity history to personalize marketing messages where you have consented to this type of communication.

13.2 Marketing Channels

Where you have provided consent, 777mo may contact you via SMS to your registered Philippine mobile number, email, push notifications through the 777mo mobile application, and in-Platform notifications and banners.

13.3 Opting Out

You may withdraw your consent to marketing communications at any time by:

• Clicking the "Unsubscribe" or "Opt-Out" link included in any promotional email;
• Replying "STOP" to any promotional SMS message;
• Adjusting your notification preferences in your 777mo account settings under "Communication Preferences";
• Contacting our Data Protection Officer at [email protected] to request removal from all marketing lists.

Opting out of marketing communications does not affect important transactional notifications related to your account, such as deposit confirmations, withdrawal notifications, security alerts, and regulatory communications, which are sent regardless of marketing preferences.

14 Updates to This Privacy Policy

777mo may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date and version number;
• Send a notification to your registered mobile number or email address where the changes are material;
• Where required by law, seek your renewed consent before applying changes that affect how we use your personal data.

Your continued use of the 777mo Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how 777mo protects your personal information.

15 Contact & Complaints

15.1 Contacting 777mo About Privacy

For any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact 777mo's Data Protection Officer:

• Data Protection Officer Email: [email protected] (subject line: "Privacy Inquiry")
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the 777mo Platform

15.2 Right to Complain to the National Privacy Commission

If you believe that 777mo has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the government body responsible for administering and implementing the Data Privacy Act and adjudicating complaints from data subjects.

777mo encourages you to contact us first so that we can address your concern directly. However, this does not limit your right to approach the NPC at any time. Information on how to file a complaint with the NPC is available through official Philippine government channels.